determined by the Sales and Marketing Director. Attend to customer's sales needs with regards to: Understand by the customer Attend to customer service needs with regards to Arrange and attend monthly customer relations. Manage customer satisfaction surveys Attend to the Customer Complaints raised against company with regards to advising the customer correctly. Attend customer meetings and site visits with the Sales
all brokers with outsourced/ binder agreements Attending to all Broker queries within prescribed SLA's
Closing and opening of workshop. Manage staff attendance and timekeeping. Investigate non-conformances
proprietors, companies and trusts Competent to attend to all SARS correspondence Filing of notices of
proprietors, companies and trusts Competent to attend to all SARS correspondence Filing of notices of
all brokers with outsourced/ binder agreements Attending to all Broker queries within prescribed SLA's
workshop resources. Manage staff discipline, attendance and timekeeping. Pre-approved overtime hours