dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
based at one of their state-of-the-art contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
based at one of their state-of-the-art contact centres in either Johannesburg, Umhlanga, Gqeberha or Cape Willingness to work shifts in person at a contact centre Reliable transport Excellent time management skills
aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
by our dedicated team at our different teaching centres across the country. We provide you with the necessary
by our dedicated team at our different teaching centres across the country. We provide you with the necessary
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional