Pretoria
25,000.00 Monthly
Building campaigns using:
- Excalibur (beneficial)
- RocketMailer
- RealConnect
- Managing data sets
- Knowledge of the collections environment, specifically a Bank as a portfolio.
Requirements:
Pretoria
Negotiable
outage
Limit the number of recurring / reopened calls to ensure that the user is satisfied with the service
Managing remediation of calls within client defined SLA.Ensure that no calls are over 10 working
Ensure that all calls over 10 working days are escalated to ensure closure. All calls to be regularly
QualificationHP/Dell/EMC/Pure Storage Hardware Data Centre CertificationsZerto Systems Engineer<
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Pretoria
Negotiable
of SLAs.
Technical Documentation.Call Management.Strong Communication Skills
others.Travel: To the office to the data centre (Johannesburg Locally)Â Why
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the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
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