is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on is to support the client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's video, or phone call. Own reactive client success processes: cancellations, negative feedback, advice/queries
Durban North area is looking for an I.T. Project Manager to join their growing team. Please note: this is Project Manager / Team Lead, you will be responsible for providing support to the Manager by ensuring certain technical aspects of the implementation process. This includes building portals, adding apps, users onboarding experience which results in excellent product adoption. Leadership & Team Support Coaching Conducting team member reviews, performance management, providing training and all-round team support
organisation. Proven hands-on experience owning/managing a HubSpot instance is a must to be successful this role. Experience rebuilding and improving processes and workflows within HubSpot and creating automated Australia and/or USA a massive plus. Database Management Creating a data cleanness structure Restructuring structure within the CRM's system Automation of basic processes (as a supportive metric, allowing team members business revenue Process Creation and Management - Designing and implementing new processes and workflows
investments in technical upgrades to streamline the management and usability of the WordPress site, while simultaneously simultaneously enhancing SEO performance metrics. Managing the website back-end including core integrations