managing a sustainable and profitable consulting services practice aligned to the strategy of the overall operationalises delivery processes for technology consulting services to ensure that all aspects of enterprise technology and drive continuous improvement of consulting services strategies and standards in order to ensure the apply the Auths needed for each users function Assist with Training on the users - Implement change process table as per product shelf life and requirements Assist with physical stock prep and stock take on before
Perform proactive vulnerability assessments and assist with managed Security Operations Centre tasks Proactively information security policies and procedures. Assists with monitoring, measuring and reporting on the documentation for services and processes undertaken within the Information Security team function. Assists with information
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
Skills and Attributes: Knowledge of governance of a Services Desk Level 2 function to ensure the overall IT process, procedures, and compliance Strong customer service focus Strong communication skills and ability to enterprise IT customers Seasoned level of client services / support management experience Seasoned level IT service delivery / management Seasoned level of experience with in-house or outsourced service delivery conducting service review meetings Seasoned level of experience managing and developing service level agreements
satisfaction, commitment, and expectations to high service levels and manage escalations adequately Manages satisfaction, commitment, and expectations to high service levels and manage escalations adequately Excellent experience preferably in a multinational professional services environment Moderate level client engagement experience
wireless controllers Implements and maintains network services and protocols Implements and enforces network adjusting configurations, and implementing quality of service (QoS) measures Creates and maintains comprehensive evaluate, procure, and manage networking equipment, services, and support contracts Utilise network monitoring networking concepts, protocols, architectures, and services Proficiency in configuring and managing network
the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
the concepts of Enterprise Architecture and a Service-Oriented Architecture (SOA) would be an advantage be an advantage Experience within the financial services environment would be an advantage. Experience:
liaison between customers and engineering teams. Assist with recruiting, the hiring process, and growing