present company products Demonstrate products to customers Assist management in identifying viable marketing
present company products Demonstrate products to customers Assist management in identifying viable marketing
with many different levels of personas within customer base as well as internally at Mimecast. This person Oversee the day to day operation of one of the Customer Experience teams • Act as a mentor and resource resource for the team when dealing with customer incidents and strategies • Driving the defined CX strategy team • Dynamic risk reporting to the Director of Customer Experience especially pertaining to and highlighting knowledge and sales skills to resell value to customers. • Team leadership in retention activities – escalations
Exciting opportunity for a Senior Customer Experience Analyst to join our client. In this role you will dashboards, and closed loop programs Presenting customer feedback and analysis regularly to senior executives improvements across the journey Analysing disparate customer feedback sources to present comprehensive views to 7 years’ data analytics experience drawing customer experience (CX) insights, preferably supporting
energetic person with a passion for delighting customers. This person must be structured, repetitive, organized quality work that conforms to the demands of a key customer base with extremely high standards and expectations Protecting ARR via customer retention and satisfaction programs derived from the Customer Experience Strategy and new services into the account base • Review Customer Account Plans for the designated base in order of key deployment projects where required in customers, coordinating various parties across business
Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing Technical Support: serve as a bridge between customers and the development team. They help troubleshoot
organisation. If your answer is yes , Apply Now As a Customer Architect Specialist you will be responsible for Management tools Solid Experience in Computer Coding, Customer Centric Solutions, Installation Support, Process
CPT005174-JB-1 Are you passionate about helping customers succeed and wanting to thrive in a innovative innovative environment? My Client is looking for a Customer Support Representative to be onsite in office If you in customer support or a related role is a requirement, especially in the SaaS industry. Customer support and office productivity software. Customer support and customer management is an added benefit Ticketing
currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, positive relationships with customers and provide professional Customer Service and Support. Foster relationships be proactive in resolving customer queries promptly. Promote total customer satisfaction internally and – distinct advantage. Previous experience in a Customer Service department and/or a call centre (distinct
currently looking for a Customer Service Agent , in Johannesburg. rocess all customer transactions accurately orders from entry to finalisation. Manage all customer feedback requirements regarding Order Status, positive relationships with customers and provide professional Customer Service and Support. Foster relationships be proactive in resolving customer queries promptly. Promote total customer satisfaction internally and – distinct advantage. Previous experience in a Customer Service department and/or a call centre (distinct