year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
Pharmaceutical Industry is seeking a vibrant, hardworking call centre agent.
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible Responsibilities:
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
At least 1 - 2 years customer background in call centre or service environment/ customer relations Computer
Experience 5 or more years experience in a sales call centre environment (Essential) 5 years Funeral / Long-term
implement effective solutions to ensure OEE and flash centre targets are achieved. Responsible for continuous
implement effective solutions to ensure OEE and flash centre targets are achieved. Responsible for continuous