Applications are open for a Customer Success Consultant at our client based in Somerset West.
Skills:
recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The cost effective management of IT Incidents and service requests from end to end point of view and to provide provide dynamic IT Support within the agreed Service Promise. Job Objectives Providing telephonic and track all incidents and service requests Taking ownership of incident and Service request from initiation
Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical excellent communication skills, and a passion for customer service, we want to hear from you. Apply now to be line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up standards and best practice • Respond to all customers within the SLA timeframe in accordance to priority
Our client is a leading international Internet Service Provider that offers amazing career opportunities
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in and external customers. You will be responsible for the smooth operation of the service desk, ensuring agreed-upon service level agreements (SLAs) and deliver a consistently high-quality service Team Leadership Provide strong leadership and direction to the service desk team, fostering a positive, collaborative performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate
1st and 2nd line technical support to business customers. About the Company We pride ourselves immensely immensely on the product we provide and the service we deliver it with. We believe that all South Africans can professional, world-class customer service. We offer exceptional telephone services to businesses. With our a recipe that not every cook can prepare. Our Customer Experience team currently consists of 4 sales African customers. This can be by phone, chat or e-mail. We're looking for a customer service wizard with
in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues we do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get involved and deliver in complex projects for customers. Assist with technical presales, design, and project
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues they do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get
integration of web-based services and practical use of APIs, REST and SOAP services. Understand conceptual between application touch-points such as directory services (ie LDAP), databases, load balancers and reverse-proxies Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results
integration of web-based services and practical use of APIs, REST and SOAP services.