CRM platform utilisation (email and in APP comm) Customer data management Loyalty program Duties Support driving loyalty program Create and deploy customer journeys Customer Journey performance monitoring and reporting membership base Drive APP download acquisition Customer retention Data cleanup (unsubscribe management)
management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management campaigns across various marketing channels Manage customer email campaigns Develop and execute automated automated communication strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound and interrogate customer insights and segmentation Analyse direct response and customer profiles to identify criteria and messaging Understand customer behaviour and trends, customer contact management Share insights
management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management campaigns across various marketing channels Manage customer email campaigns Develop and execute automated automated communication strategy based on customer behaviour Integrate direct response campaigns, ensuring outbound and interrogate customer insights and segmentation Analyse direct response and customer profiles to identify criteria and messaging Understand customer behaviour and trends, customer contact management Share insights
The main purpose is to optimize customer experience, collaborate with internal partners, stay updated multiple projects effectively. Customer Experience : Cultivate strong customer relationships and establish internal teams to deliver comprehensive support to customers and guarantee their satisfaction. Bakery Product/Equipment meet customer demands. Market Awareness : Develop strategic plans to identify potential customers and Product Development: Work collaboratively with customers and Original Equipment Manufacturers (OEMs) to
strategies to promote microinsurance products and services. You will be responsible for managing budgets metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance internal and external stakeholders, including customers, partners, and vendors. ● Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure alignment and effective communication Project management or a related field. ▪ Financial services (particularly insurance) industry experience ▪
strategies to promote microinsurance products and services. You will be responsible for managing budgets metrics for in-field marketing activations, such as customer acquisition, conversion rates, and campaign performance internal and external stakeholders, including customers, partners, and vendors. ● Collaborate with cross-functional teams, such as sales, product development, and customer service, to ensure alignment and effective communication Project management or a related field. ▪ Financial services (particularly insurance) industry experience ▪
efficient, and cost-effective services are delivered to meet customer expectations Assist with marketing management experience Understanding of financial services / business funding (advantageous) Able to work
efficient, and cost-effective services are delivered to meet customer expectations Assist with marketing management experience Understanding of financial services / business funding (advantageous) Able to work
and technology to create innovative products and services, empowering you to invest in and take personal overall communication to key stakeholders and customers to ensure communication is professional and consistent are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and
and technology to create innovative products and services, empowering you to invest in and take personal overall communication to key stakeholders and customers to ensure communication is professional and consistent are made on a continual basis and products and services are effectively communicated via the website Oversee all products and services Create excellent customer journeys for all products/services Implement the necessary Be involved with the launch of new products and services - the development of the marketing strategy and