revenue generation while maintaining a high level of customer satisfaction. KEY PERFORMANCE AREAS Support Ignite daily workforce management to meet and exceed service level expectations and daily revenue targets in activity management including liaising with customer service and other department heads. 3-5 years Experience leadership team and those business teams impacting customer demand to create daily, weekly, monthly, and quarterly which support the delivery of extraordinary customer service and delivering on the desired targets. Deliver
general admin duties. Key Responsibilities: • Customer management • Process POD and invoicing • “Red-Flag” Statements • Request remittance • Customer payments list and recon • Handle customer queries • Ensure punctual
on MS Word and MS Powerpoint Ability to manage service providers and performance delivery Highly organised
on MS Word and MS Powerpoint Ability to manage service providers and performance delivery Highly organised
Word and MS Powerpoint