improvement through ERP system integration. Design and customize ERP solutions to streamline production planning areas for enhancement and optimization. Train and support end-users in utilizing ERP systems effectively
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
Minimum of 5 years in application support or a similar technical support role Minimum of 5 years' experience and functionality. Provide first and second-line support for business applications, including troubleshooting through to resolution and escalation when necessary. Support the implementation of changes to business applications Liaise with software vendors and third-party support providers to escalate and resolve complex technical vendor relationships to ensure timely resolution of support tickets and adherence to service level agreements