Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism and empathy. product/service information. Data Entry: Accurately log call details and customer information. Team Collaboration: approach to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Finance
BASIC SALARY : Market Related
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations
Administration: •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
MUST be Afrikaans speaking What you'll be doing if you get the job: As a member of our team, the primary focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating service experience within a contact centre is a must Able to speak, read and write (you will be assessed):
team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating service experience within a contact centre is a must Able to speak, read and write (you will be assessed):
MUST be Afrikaans speaking What you'll be doing if you get the job: As a member of our team, the primary focus of your role will be to perform outbound calls for confirmation of cover and other questions that health-related terminology is preferable • Previous call centre or customer service experience is preferable