JOb Functions
business rules based on Business Group needs
business requirements and rules based on business needs Work closely with IT in the definition, testing, training years BA experience 2 years MSSQL experience Developer / Database Administrator experience (advantageous) Strong facilitation skills Able to work to strict deadline Able to work under pressure Knowledge of IT practices and written Excellent problem- solving skills General - office based, 08:00 – 16:30, willing to travel
company is seeking an experienced and visionary General Manager to lead their dynamic team and drive the strategic growth and success of the company . As General Manager you will play a crucial role in ensuring operations, working with a close-knit and diverse team of 14 staff members. The General Manager will learn from a management team with over 35 years' experience in the electronics industry, who have built the Develop and execute sales and marketing strategies, working closely with our finance and marketing departments
Performance Areas
(Any experience in below KPA will be advantageous)
be based in Durban. Key Performance Areas (Any experience in below KPA will be advantageous) Provide On-Site effectively. Personal Attributes Must be able to work under pressure. Must be able to address multiple accordingly. Must be Self-Motivated and able to work under general supervision, with close attention to detail results within prescribed deadlines. Neatness in work essential. Passion for the IT Industry. Results-driven management skills. Positive, confident approach to work and colleagues. Honest and reliable. Self-Motivated
ensure an efficient and smooth client onboarding experience which results in excellent product adoption. team members in closing their tickets – work as a team. Working with the HR Manager on team member non-compliance on product changes and improvements. Proactively work on troubleshooting methodologies and issue resolution process, gather requirements, answer questions and generally provide a high level of customer empathy. Setting users with access issues to go live on platform. Working closely with client success and sales teams through
performance improvements (KPI's) and improve customer experience through recommendations on how to improve the key themes/trends related to quality, customer experience and other key business performance indicators terms of achieving service levels or KPI's Have general understanding of ISO and TCF Calibrate with key calls on a range of areas, including customer experience, sales process, sales maximization, regulatory Grade 12 matric with Mathematics Minimum 2 years' experience in Contact Centre Environment preferably in an
patience. A security technician has a single place to work from, however is required to support multiple, different often measured on the ability of an individual to work within a growing team of varied skill sets. A successful third party Security Protocols and applications. 1.General Security Checks (these checks occur daily and include): resources to resolve problem. Good attitude towards work and colleagues. Consistent, prompt delivery of often
would be advantageous, a minimum of 2 years of experience in Desktop Support is required. Additionally to resolve common issues themselves. Training General ad hoc IT training to end uses when required. REQUIREMENTS: systems with their telephony partners. Education / Experience: Matric. Postgraduate degree or diploma beneficial beneficial. Minimum of 2 years Desktop Support experience. Relevant certification (examples: VMWare (VCP) maintenance. Basic knowledge of Virtualisation. Experience with Networking problem determination, capacity