team members in closing their tickets – work as a team. Working with the HR Manager on team member non-compliance on product changes and improvements. Proactively work on troubleshooting methodologies and issue resolution resolution techniques. Continuous review and clean portals – focusing on increasing usage and reducing inactive process, gather requirements, answer questions and generally provide a high level of customer empathy. Setting users with access issues to go live on platform. Working closely with client success and sales teams through
Assisting with cashups, payroll functions, and general office duties. All candidates must have Grade12 competitive remuneration package and pleasant working environment.
Willing to work overtime whenever required because of deadlines Must have gained working experience in Managing working experience regarding IT software solutions. With minimum 3- 7 strong working years’ in experience and External Client Relationship management working experience Manage IT Software External client project
role. The SaaS / MSP Technical Account Manager works closely with customers to understand and improve Be the glue between all internal departments, working with the relevant departments to ensure clients Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri)
Want to work near the Sea? Join Our Team in KZN!
German-speaking Customer Service Advisors
meet performance-based targets.
Why work with us?
Competitive salary
Full-time
attention to detail
PC literacy and ability to work flexible shifts
Join us in a company
plus. Must be able to work flexible hours as may be required. Must be able to work independently. Must
client. Important – the company expects the driver to work over weekends and after hours during promotional days in lieu of overtime/weekends/public holidays worked. Package will be subject to normal taxation and
client. Important – the company expects the driver to work over weekends and after hours during promotional days in lieu of overtime/weekends/public holidays worked. Package will be subject to normal taxation and
Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) practices from a technical standpoint Ideally have worked in an Agile methodology before
and the successful candidate will be required to work at our Hillcrest Office. Liaise with clients regarding IT - Excel/Word/SARS e-Filing/Taxware Ability to work well under pressure Deliver on time and within budget