team members in closing their tickets – work as a team. Working with the HR Manager on team member non-compliance on product changes and improvements. Proactively work on troubleshooting methodologies and issue resolution resolution techniques. Continuous review and clean portals – focusing on increasing usage and reducing inactive process, gather requirements, answer questions and generally provide a high level of customer empathy. Setting users with access issues to go live on platform. Working closely with client success and sales teams through
massive plus. Database Management Creating a data cleanness structure Restructuring and setting up an optimised Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) SaaS or software related industry Experience working with and managing a HubSpot instance Proficiency
Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) practices from a technical standpoint Ideally have worked in an Agile methodology before