Contract Management, is seeking an Implementation and Training Specialist to join their vibrant team. The ideal managing seamless integration, delivering thorough training to users, and addressing client support queries and user access management. Training Delivery: Develop comprehensive training materials, including user user guides, tutorials, and training videos, to support client onboarding and user adoption. Conduct engaging engaging and interactive training sessions for clients, both onsite and remotely, to ensure effective utilization
business. ENVIRONMENT: A forward-thinking Managed IT Services Provider is actively seeking an IT Technician understanding of the problem. Monitor assigned service board if applicable. Ensure all faults are progressed notes of all issue resolution activities within Service Tickets including time logs. Verify all necessary necessary information has been captured on the Service tickets prior to processing for billing. Verify all necessary information has been captured on the Service tickets prior to closing. Proactive Tasks: Complete
knowledge alongside your passion for people, whilst you train and implement world class software as the next GRC Galvanize/HighBond (Governance, Risk and Compliance) configuration, support, and consulting services to clients clients as well as Data Analytics consulting services to clients, using ACL scripting techniques. The ideal Galvanize/HighBond (Governance, Risk and Compliance) configuration, support, and consulting services to clients Analytics consulting services to clients, using ACL scripting techniques. Provide training and skills transfer
Account Management and strong Sales and Customer Service. DUTIES: Client Management – Oversee the administration address concerns, and identify opportunities for service improvement. Act as an advocate for clients within opportunities for optimization. Provide ad hoc system and training to clients – Manage daily client queries, issues support emails and calls. Train new and existing clients on the Portal. Ensure training content is updated and and relevant. Maintain training records of each client. Evaluate training effectiveness and document
Administration, or related field, prior experience in training delivery, preferably in the field of Data Analysis data analysis techniques. Conduct Training Sessions: Conduct training sessions using Audit Command Language and exercises. Develop Training Materials: Design, develop and update training materials, including user Command Language software. Customize Training Programs: Tailor training programs to meet the specific needs vendor, and incorporate relevant information into training materials and sessions to ensure users are informed
record of excellent service within a repeating customer base. Product and Industry training will be provided Business-to-Business Sales. Proven track record of excellent service within a repeating customer base. Strong administrative
record of excellent service within a repeating customer base. Product and Industry training will be provided Business-to-Business Sales. Proven track record of excellent service within a repeating customer base. Strong administrative
in End-to-end IT Management and Consultative IT Services. You will also be expected to update the Skills order for them to create and maintain internal training material. Applicants will require 2 years work technical material. Collaborate with Development, Training and Solution teams. REQUIREMENTS: Minimum of 2
in End-to-end IT Management and Consultative IT Services. You will also be expected to update the Skills order for them to create and maintain internal training material. Applicants will require 2 years work technical material. Collaborate with Development, Training and Solution teams. REQUIREMENTS: Minimum of 2
repeat business. ENVIRONMENT: A dynamic Managed IT Services Provider in Durban is in search of an accomplished Interaction Documentation and Reporting Email hosting services. Voice and video data management. Documentation Completion of all stated internal and external training as per the individual Personal Development Plan Networking Experience Experience Administering cloud services Windows Server Administration and Support certification Completion of all stated internal and external training as per the individual Personal Development Plan