customer experience. Skills and Qualifications: Proven customer support experience or experience as a client Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
customer experience. Skills and Qualifications: Proven customer support experience or experience as a client Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
their families financial futures to them. The role calls for formal in-house training, the completion of solid relationships are fundamentally important. Grade 12 (Matric) certificate FAIS compliance RE5 an advantage and credit check A minimum of 3 years working experience (preferably in sales) Proven computer literacy
their families financial futures to them. The role calls for formal in-house training, the completion of solid relationships are fundamentally important. Grade 12 (Matric) certificate FAIS compliance RE5 an advantage and credit check A minimum of 3 years working experience (preferably in sales) Proven computer literacy
reservation numbers Customer relationship management calls Reservation administration, reporting to team leader
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations level qualification Experience in a client facing role such as Client Experience or Technical Account Account Management role IT/Tech related experience Experience with Microsoft 365 Admin Centre/Google Workspace
communicating with clients via email, video, or phone call. Own reactive client success processes: cancellations level qualification Experience in a client facing role such as Client Experience or Technical Account Account Management role IT/Tech related experience Experience with Microsoft 365 Admin Centre/Google Workspace
providing exceptional customer experiences primarily through inbound calls. Your responsibilities will include
Service Agents in delivering exceptional customer experience to their guests and to influence and drive operations Skills and Abilities: Must have a strong customer experience background. Must be keen on working for a new environment where that is process and customer experience driven. Able to confidently build strong relationships service interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate
Service Agents in delivering exceptional customer experience to their guests and to influence and drive operations Skills and Abilities: Must have a strong customer experience background. Must be keen on working for a new environment where that is process and customer experience driven. Able to confidently build strong relationships service interruption is common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate