Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am -
Our client is seeking an Operations Manager to provide full operational support to their growing Global report to our Operations Director in the US. The focus of this role is driving operational excellence in allocation and assignments Professional Services Operations Timecard management Forecasting Billing Attend Delivery team and Leadership team 5 years of operations experience, ideally in a Professional Services
Manage
Manage team of four (4) Operations Co-Ordinators,
SLA Contract and Account Management:
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3.Streamline operations, optimize resource allocation, and enhance operational efficiency.
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Service Delivery Manager – Operations The individual must play a critical role in ensuring the alignment level agreement and operational delivery, whilst also removing the current operations burden on the sales candidate is to oversee the execution of client operational add-ons to maintain consistency and quality in client requirements against contractual SLA and operations teams and facilitating collaboration between to provide informed support to both sales and operations teams. Wide range of knowledge from administration
reviews, taking the lead implementer role, and to operations for the telescope. They must also possess a deep their deliverables. As part of the organisation's Operations team, they are expected to provide a senior level systems engineering and Operations documentation refinement Support users, operators, as well as the implementation establishment of signal processing and correlator operations Establish and maintain a professional relationship filters, DDS and DDCs and signal processing operational concepts such as data buffering, transposing
systems engineering and Operations documentation refinement. Support users, operators, as well as the implementation Work with other teams within construction and operations Work with system/array integration team, supporting supports the establishment of Computing Platform operations Establish and maintain a professional relationship development, roll-out and system support and operations
and manage the SRE and IT Telescope Operations Team. Operations and Service management - Work with SKAO and Software operations and service framework, processes and tools required to operate the telescope network infrastructure implementation IT service, operations, and management, including significant responsibility
processing subsystem, from implementation to operations for the telescope. They must also possess an systems engineering and Operations documentation refinement Support users, operators, as well as the implementation establishment of signal processing and correlator operations Establish and maintain a professional relationship filters, DDS and DDCs and signal processing operational concepts such as data buffering, transposing implementations of Digital Signal Processing operations such as FFTs, Filters (FIR, IIR), DDS, DDCs.
Architect who can navigate the labyrinth of Target Operating Models with finesse and flair. Experience in the the following is required: Target Operating Model Business Architecture Cataloguing of services and core
analysis reports. ?Reviews the major operation plan and provides operating guidance. ?Transfer skills to subcontractors review, and implement technical solution for major operations in a large-scale network. ?Be capable of handling