technologies, and best practices. Overall, as an RPA Systems Analyst, your goal is to leverage automation technologies
across Client Business Units. Coordinate the monthly system maintenance life cycle from receiving a helpdesk steps of problem analysis, root cause analysis, system config analysis, solution implementation, unit testing, user acceptance tests, change management and system updates. Lead the team in the monthly action list experts/external consultants to resolve technical system issues related to the SAP HR Module. Guide the technical teams to provide sustainable solutions and system changes in line with the internal guiding principles
timely manner Captures all required and relevant information for immediate resolution Provides second level understanding, probing for further relevant information, and refraining from interrupting Ability to Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network
understanding and communicating product and technical information. Sound technical understanding and ability to
understanding and communicating product and technical information. Sound technical understanding and ability to