Ability to handle high volume work, prioritise and work under pressure Key duties – Handle inbound calls
operations. Responsibilities: Customer Interaction: Handle incoming queries and provide timely and accurate service representative. Strong phone contact handling skills and active listening. Familiarity with Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
operations. Responsibilities: Customer Interaction: Handle incoming queries and provide timely and accurate service representative. Strong phone contact handling skills and active listening. Familiarity with Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
you will be required to handle the storage of luggage, maintain organization and security. Provide
end to ensure that customers orders are met OTIF Handle customer complaints by liaising with QC team to
inbound calls. Your responsibilities will include handling product orders, payments, inquiries, and more
via ticketing system, where needed. • Effective handling of any client complaints regarding the VeriClaim
via ticketing system, where needed. • Effective handling of any client complaints regarding the VeriClaim