Integration Security tests Golive preparation and post Golive support Incident Management prompt resolution perform internal testing Go-live preparation and post Go-live support Operations experience (ticket handling
infrastructure.
onsite set up as well as virtual sessions, pre- and post-delivery and briefings of all support functions
skilled Technical Assistant to our team at TGIS The post Technical Assistant Helpdesk appeared first on freerecruit
business process owners Go-live preparation and post Go-live support Interaction with clients through
applications,
- Manage pre-implementation and post-implementation testing,
- Monitor Service Desk
onsite set up as well as virtual sessions, pre- and post-delivery and briefings of all support functions
all applications, Manage pre-implementation and post-implementation testing, Monitor Service Desk queue
defining necessary improvement measures. Support post-mortem handling of major and critical incidents
define necessary improvement measures. Support LRE in post-mortem handling of major and critical incidents