business. ENVIRONMENT: A forward-thinking Managed IT Services Provider is actively seeking an IT Technician understanding of the problem. Monitor assigned service board if applicable. Ensure all faults are progressed notes of all issue resolution activities within Service Tickets including time logs. Verify all necessary necessary information has been captured on the Service tickets prior to processing for billing. Verify all necessary information has been captured on the Service tickets prior to closing. Proactive Tasks: Complete
framework. Integrate with third-party APIs and services. Work with databases and write complex SQL queries existing codebase. Implement security and data protection measures, following industry best practices. RESTful APIs and integration with third-party services. Understanding of authentication and authorization
recommending changes in policies and procedures. Protect operations by keeping information confidential collecting, analysing, and summarizing development and service issues. Accomplish engineering and organisation Software Development. Knowledge of RESTful API Web Services. Knowledge of Clean Code principles. Experience
Implement and manage backup operations, ensuring data protection, disaster recovery, and failover procedures are
network infrastructure, Understanding of data protection regulations, Experience with DevOps tools. Unfavourable
Retail Banking / Financial Services, or Insurance experience in a Client Services/Brokerage environment with situation and objectives, explaining the Group's service offering and tactfully guiding and advising them Group's service offerings. Integrate the customers profile and goals through cross-selling of service solutions of new clients. Client acquisition, retention, service orientation and relationship management. Ensure may be added to the Group's suite of products/services from time to time. REQUIREMENTS: Tertiary qualification
link between the company, clients, and outside service providers, maintaining timely communication and and updates. Working closely with the Customer Services team is crucial to achieve client satisfaction have experience in Tax, Financial Services, Banking, Customer Service, or Call Centre roles. DUTIES: Primarily: may be added to the Group's suite of products/services from time to time. REQUIREMENTS: Tertiary qualification Diploma or Degree. Tax/ Financial Services/ Banking/ Customer Service or Call Centre experience. Exposure
ATM Support requirement of a dynamic Internet Service & Network Specialist. You will provide 2 nd a proven track record of completed HPE/Lenovo Service Qualifications. You also need 3 years' work experience experience delivering End User Computing Support Services in a customer environment with proficiency in clients and client end-users in support of the Service Delivery Manager. Confirm call resolution with before resolving of the call on HEAT. Maintain service and quality levels according to of the company'
possible prescription while providing excellent service to policy holders and business partners in respect related administration related to claims. Customer Service - Ensure that the principles of TCF are embodied assessment process/decision. Provide excellent service to policy holders and business partners in respect if necessary. Responsible for maintaining the service level standards agreed with business partners as work experience in long term insurance services, financial services or an insurance company would be most
possible prescription while providing excellent service to policy holders and business partners in respect related administration related to claims. Customer Service - Ensure that the principles of TCF are embodied assessment process/decision. Provide excellent service to policy holders and business partners in respect if necessary. Responsible for maintaining the service level standards agreed with business partners as work experience in long term insurance services, financial services or an insurance company would be most