managing a sustainable and profitable consulting services practice aligned to the strategy of the overall operationalises delivery processes for technology consulting services to ensure that all aspects of enterprise technology and drive continuous improvement of consulting services strategies and standards in order to ensure the (ABC Indicator/Packspec/product groups) Setup the customer SLED table as per product shelf life and requirements operations and service offerings Demonstrate strong levels of client engagement Service orientated individuals
satisfaction, commitment, and expectations to high service levels and manage escalations adequately Manages Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage experience preferably in a multinational professional services environment Moderate level client engagement experience financial constraints Skills Summary Business Acumen, Customer Centricity, Information Technology Infrastructure
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
(IT) Infrastructure, Integration Services, Network Installations, Service Delivery, System Configuration
role or IT field (Preferably in an IT company servicing more than one IT environment) Own reliable transport Directory, DNS, DHCP, Exchange and any additional services. Hypervisor support for VMWare, including Physical
role or IT field (Preferably in an IT company servicing more than one IT environment) Own reliable transport Directory, DNS, DHCP, Exchange and any additional services. Hypervisor support for VMWare, including Physical
alignment. Partner as a technical liaison between customers and engineering teams. Assist with recruiting
auditable records and necessary documentation for services and processes undertaken within the Information
posture Provide advice and consultancy to internal customers on application and infrastructure threats and