optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor’s
RedCat Recruitment is seeking a SERVICE ADVISOR for a well-established experience as a Service Advisor is essential.
Report to the Service Manager and and Foreman.
Welcome customers and capture the relevant information, assuring that client needs ordered, and bookings are made to suite customer.
Keep customers up to date about information on status
Handle queries / concerns of customers as per the customers concerned on a daily basis.
Make
vehicle brand is currently looking for a Service Advisor to join their growing team.
Service advisor
Vacancy for a Vehicle Service advisor with a vehicle dealership progress of vehicles, ensuring customer satisfaction of vehicles serviced
Requiremen
inimum of 3 to 4 years’ experience as Vehicle Service advisor
Reference: CAW005579-LH2-1 Service Advisor - Midrand ( A fast growing motor vehicle brand is currently currently looking for a Service Advisor to join their growing team. Requirements: Automotive knowledge and experience Drivers license Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely ability to handle customer inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction skills Excellent Interpersonal Skills and ability to handle customer inquiries inquiries and complaints Customer Support experience Computer Literacy and proficiency in relevant software multitasking abilities Experience in a call center or customer service role is a plus
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create time Matric RE 5 advantageous Call Centre / Customer service training Skills and Experience At least 1 2 years' Call Centre experience in a Financial Services or Medical Health environment. Excellent oral Attention to detail and accuracy Knowledge of customer service principles and practices A record of confidence
Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting: