processes and staff involved in the support of the customers' systems through first and second tier support manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis To take disciplinary action where outstanding service delivery is not present – to hold all employees Monthly staff performance stats – report back to Service Delivery Manager on monthly performance and low contribute to increased efficiency in terms of customer support, i.e. functionality, reporting, automated
processes and staff involved in the support of the customers' systems through first and second tier support manner to ensure uninterrupted support service to our customers. • Also paying attention to the age analysis To take disciplinary action where outstanding service delivery is not present – to hold all employees Monthly staff performance stats – report back to Service Delivery Manager on monthly performance and low contribute to increased efficiency in terms of customer support, i.e. functionality, reporting, automated
will be responsible for ongoing 2nd/3rd level Customer support for multiple local/foreign-based clients Providing technical training to customers on our products and services. • Working with the Sales and Marketing Marketing teams to identify customer needs and opportunities for upselling or cross-selling products products while keeping customer records up-to-date. • Analyzing customer data and activity to identify trends products and services. • Maintaining a high level of professionalism and customer service at all times
clients as a monthly task and upon request from customer; · Provide support to the Cashbook Accountant posting of all payments received to the correct customer accounts, and allocating to the correct invoices invoices, based on remittance advice received from customers; · Manage AR ageing, check for unmatched receipts/ on the outstanding invoices and response from customer. Qualification and Experience Requirements · Bachelor's
clients as a monthly task and upon request from customer; · Provide support to the Cashbook Accountant posting of all payments received to the correct customer accounts, and allocating to the correct invoices invoices, based on remittance advice received from customers; · Manage AR ageing, check for unmatched receipts/ on the outstanding invoices and response from customer. Qualification and Experience Requirements · Bachelor's
division to provide a consulting and training service to its clients as well as to ensure that it has utilised by Adapt IT in performing these client services · Fully understand the ITS Integrator system integration Integrator systems, as well as provide consulting services in areas of best practice, reconciliation, integration training requests · Provide quotations to clients for services required · Assist with testing of software when to time · Assist with marketing of products and services by way of assisting with system demonstrations
division to provide a consulting and training service to its clients as well as to ensure that it has utilised by Adapt IT in performing these client services · Fully understand the ITS Integrator system integration Integrator systems, as well as provide consulting services in areas of best practice, reconciliation, integration training requests · Provide quotations to clients for services required · Assist with testing of software when to time · Assist with marketing of products and services by way of assisting with system demonstrations
capital support and service to business operations functions. The generalist scope of service includes maintenance Advisory and Coaching skills • Analytical skills • Customer centricity • Planning, organising and time-management
capital support and service to business operations functions. The generalist scope of service includes maintenance Advisory and Coaching skills • Analytical skills • Customer centricity • Planning, organising and time-management
The Youth Employment Service (YES) Programme offers recent graduates the opportunity to gain practical