Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting:
encompasses driving revenue by selling products and/or services via telephone or online mediums. This role calls
to build and maintain relationships, identify customer requirements, and seal business deals.
customers, ensuring swift resolution and maximum gain.
7. Respond timely to customer sales inquiries, preparing and providing quotes
stipulated timelines.
8. Deliver premium service to phone and online/e-mail sales clients, meeting
ensure the defined customer experience. Get the number Achieve your sales target per Customer and product line understanding of Comsol's current Wallet Share per customer per technology within your territory and grow share. Expand the appropriate contact surface per customer within your territory to ensure relevant relationships Pre-Sales, Sales, Retention, Service & Carrier Management Services). Focus on selling to, selling Ensure that deals are properly qualified icw your customers' to ensure the deal commitment is accurate. Manage
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office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence within it. Consistent delivery of high-quality service. Commitment to team development. Managing Internal personnel. Set performance standards, foster a customer-centric approach, and encourage continuous improvement strategy, target markets, and customer needs. Monitor interactions with customers to enhance their experience Providing High-Level Service: Deliver superior service to internal and external customers, ensuring accuracy
office sales staff to deliver exceptional customer service and provide the Sales Manager with confidence within it. Consistent delivery of high-quality service. Commitment to team development. Managing Internal personnel. Set performance standards, foster a customer-centric approach, and encourage continuous improvement strategy, target markets, and customer needs. Monitor interactions with customers to enhance their experience Providing High-Level Service: Deliver superior service to internal and external customers, ensuring accuracy
the following: Visit existing customers. Servicing of existing customers as well as searching for new Preparation and submission of quotations to customers. Follow ups on sales leads. Assistance with monthly success Excellent understanding of sales and customers service Must have matric certificate ( Essential) individual will be required to have a tracking service of the company's choice. NOT Negotiable. To be
the following: Visit existing customers. Servicing of existing customers as well as searching for new Preparation and submission of quotations to customers. Follow ups on sales leads. Assistance with monthly success Excellent understanding of sales and customers service Must have matric certificate ( Essential) individual will be required to have a tracking service of the company's choice. NOT Negotiable. To be
cloud stack. Work with the support team to assist customers with support queries as they arise. Act as the and maintain proper record keeping and filing. Customer Satisfaction Accurately and quickly prepare quotes message to end customers. Follow up on order completion with resellers to ensure good service. Ensure the the customers/client care policies are adhered to always. Ensure professional customer/client interaction existing customers via telephone calls and emails. When required, must be able to conduct customer visits