meticulous and customer-focused Pump Specialist to join our team as Technical Customer Support. As part optimisation of our technical support services for our customers and service partners. Here's what you'll be technical and commercial support to our external service partners. Mastering the ins and outs of our CRM and maintaining robust relationships with customers and service partners. Your problem-solving skills are decision-making abilities. Comfortable providing stellar customer support over the phone. Above all, you embody
Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently teams to meet the needs of our growing business customers.
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A understanding of financial platforms and data services is critical to this role.
 integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
client based in the UK is looking for a technical Customer Support agent to work remotely from home Roles experience installing, configuring, and supporting customers' home automation systems (preferably Control4 productivity applications and Zuper or equivalent field service management systems 1 year of experience installing installing, configuring, and supporting customers' home automation systems Proficiency configuring basic general productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
experience installing, configuring, and supporting customers' home automation systems (preferably Control4 experience installing, configuring, and supporting customers' home automation systems Proficiency configuring productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
Our client in the UK is looking for a technical Customer Support Agent to join their team remotely Roles experience installing, configuring, and supporting customers' home automation systems Proficiency configuring productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
Attributes:
Business Analysis functions as well as consultancy services for current and new business requirements on products years' experience with integrations to and from customized as well as packaged software. These integrations banking solutions o Facilitating workshops with customers, including GAP analysis, documentation and spec spec writing. o Understanding of the customer's expectations o Understanding of banking Specifications TCR business model o In depth knowledge of the customer business environments Skills / Abilities required
Operational Management: Oversee all aspects of the customer service center's operations, including staffing, resource and performance standards to ensure high-quality service delivery. Monitor key performance indicators (KPIs) drive process improvements. Maintain a focus on customer satisfaction and work to resolve escalated issues in operations management, preferably in a customer service or technical support environment. Strong leadership abilities and a proactive attitude towards addressing customer needs. Knowledge of Samsung products and technical
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