Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Confirming clients information
be on standby. All relevant information to be captured and updated on the tracker Ensure all Policy and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using
be on standby. All relevant information to be captured and updated on the tracker Ensure all Policy and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using
documents.
To follow the claims process and capture the claim information into the system.
To
resource Google Search Experience and Knowledge Data Analytics knowledge Client engagement competency
refunds
refunds Analyze refund data and make decisions on customer classifications based on data provided Monitor and
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principles and practices.
REQUIREMENTS: Matric and minimum three years admin, data order processing experience Ability to liaise confidently