Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience English etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital role in
Customer complaints management
Manage the customer support team in resolving enhance customer satisfaction.
Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar fields Excellent problem-solving skills Ability to manage multiple tasks simultaneously Proficiency in keeping
Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other standards in claims management. QUALIFICATIONS Minimum 3 years BPO operations management experience English etiquette Ability to multi task, prioritize and manage daily work activities JOB DESCRIPTION In this role Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence
Technical Support Manager in Cape Town. Responsibilities: Supporting clients Managing the support tickets tickets and tracker Managing support staff Managing new product testing process Managing faults on products products Managing Replacement stock Running training sessions Requirements: Preferable experience in Solar fields Excellent problem-solving skills Ability to manage multiple tasks simultaneously Proficiency in keeping
insight about the Service environment (having managed more than one operational client service department experience in Short Term Insurance industry • 5 years management experience with strong leadership qualities •
insight about the Service environment (having managed more than one operational client service department experience in Short Term Insurance industry • 5 years management experience with strong leadership qualities •
Arranging in goings and outgoings: Communicate with maintenance department – re white box requirements for new sufficient information / documents to maintenance department for maintenance to be done on a unit (after outgoing complaints get to much) Dealing with cleaners and maintenance issues regarding cleaners Additions to building
Arranging in goings and outgoings: Communicate with maintenance department – re white box requirements for new sufficient information / documents to maintenance department for maintenance to be done on a unit (after outgoing complaints get to much) Dealing with cleaners and maintenance issues regarding cleaners Additions to building
outgoings: