content and delivery styles required to train new trainees and develop the existing agent capabilities. Can Gradbay as per expectations Coach his/her own Trainees on observed Knowledge and Skill gaps Manage Attrition
content and delivery styles required to train new trainees and develop the existing agent capabilities. Can Gradbay as per expectations Coach his/her own Trainees on observed Knowledge and Skill gaps Manage Attrition
intervention in consultation with Operations, Quality, HR and any other stakeholders. Identifying areas of
intervention in consultation with Operations, Quality, HR and any other stakeholders. Identifying areas of