Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized
What you’ll do:
Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed reports from technician to clients; Opening reports; Dealing with client from opening Job card till job completion; ensure invoices are done; dealing with warranties. Matric; 2 years' experience as a
Logging customer calls; Opening job card; taking photos of faulty equipment; Providing full detailed reports from technician to clients; Opening reports; Dealing with client from opening Job card till job completion; ensure invoices are done; dealing with warranties. Matric; 2 years' experience as a
and services provider. The successful incumbent will be accountable for the delivery of services that advisor and transform IT services by continually improving technology, service delivery, cost efficiency and Business Units
Minimum
Certification
and services provider. The successful incumbent will be accountable for the delivery of services that advisor and transform IT services by continually improving technology, service delivery, cost efficiency Operations and Business Units Other Practices and Service lines Peers within the Business Unit All stakeholders Outsource Customers Customers Consultants and Service Providers Vendors Minimum Requirements: Qualifications: Management Certification TOGAF certification ITIL Service Design Certified Cloud Architect Business Analyst
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
e, SQL Server
implementations experience Experience on the data services on a cloud platform A relevant tertiary qualification Cloud Data Services: Implementing data pipelines using cloud infrastructure and services No-SQL experience on the cloud Data engineering and integration services in a hybrid cloud environment
television services; and