portfolio in and around Capet Town and Johannesburg. The company is managed by a professional team that offer a range of services including property management, property maintenance, retail leasing, and new exciting opportunity for a Centre Manager position with a reputable Property Management company based in the of Cape Town. We seek a highly motivated individual to oversee the center's day-to-day operations and Responsibilities: Daily Tasks for Centre Manager: Ensure the centre is well-maintained at all times. Sign
Agent with 5+ year’s quality management experience in a Call Centre environment to join their team 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
for passionate individuals to join our vibrant call centre team Step into a world of opportunity with Exhilarate Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement. Duties customer service and support. - Must be able to cold call. - Must be able to handle objections effectively
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies and processes Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
A position in the National Call Centre for an established company in Somerset West has become available to day basis Process stock returns Assist with management of credit limits Process customer claims Grade essential Minimum 3 years sales experience in a call centre environment Be able to work unsupervised and
develop and implement operational business strategies.
experience; preferably from BPO background • Should have managed Teams for at least 3 years QUALIFICATIONS Experience experience; preferably from BPO background • Should have managed Teams for at least 3 years
My client is seeking a Network Operations Technician with at least 3 years' experience working in the performance result for any abnormalities, logging calls and following up with service providers and regions Hand over all relevant network incidents to operational support. Conduct proactive intervention including shift rotation. Monitor and manage network. Manage planned works. Manage and compile reports. Participate environment Knowledge: Incident Management Problem Management. Network Management processes and principles.
position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate and Tier 2 network operations support requirements, including escalation management. View our other positions identify and address potential issues promptly Managing and co-ordinating shift workers effectively to Taking accountability for providing Tier 2 network operations support, resolving complex technical issues within within the defined service level agreements Managing escalations efficiently, ensuring proper documentation