infrastructure, including servers, networks, and cloud services. Training Provide training and guidance to end-users
clients, and service providers Support line managers with re-upskilling/ refresher training of existing understanding of products, services, and offerings • Holding classroom training sessions • Proven knowledge
clients, and service providers Support line managers with re-upskilling/ refresher training of existing understanding of products, services, and offerings • Holding classroom training sessions • Proven knowledge
other departments such as customer services, marketing and training Requirements and experience Grade
expected value from Mimecast services.
seniority levels of jurisdictional client service teams
Training
Facilitate and provide training
strong after-sales service, technical support, internationally certified trainings, as well as finance
The Client Success Managers play a critical role in ensuring high client satisfaction as they adopt and scale with our clients software product(s). In partnership with clients' Sales Account Managers, the Client Success team owns the client experience starting at the pre-sale demo, pilot and initial
The Client Success Managers play a critical role in ensuring high client satisfaction as they adopt and scale with our clients software product(s). In partnership with clients' Sales Account Managers, the Client Success team owns the client experience starting at the pre-sale demo, pilot and initial
and supervisory training • Service delivery & support process training • Team player, self-motivated