providing operational support, oversee client services, training, audits, and industrial relations related
action to address QVSC gaps for customer service and training. · Provides leadership, coaching and motivates
Candidate Requirements:
Rostering staff Customer service Inventory management Recruiting and training staff Controlling operational
transgressions throughout service so that these can be addressed immediately and training needs updated.
Requirements
Minimum of 5 years of experience in management.
Matric
Relevant Certificate
Relevant License
Job Duties
Overseeing all aspects of lodge operations, including guest services, housekeeping, maintenance, and F&B.
standards of customer service
targeted customer service ratings. An ad-hoc basis, setup and conduct special training for events, with
small team, ensuring high service standards through guidance, support, and training. 2. Oversee guest relations