ensure consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR delivering in full and on time Achieve agreed Customer Service turnaround standards Ensure deliveries to Customers the couriers are within agreed service standards Monitor Customer service standards in the Call Centre planning and absenteeism management Facilitate training and development interventions Review performance key positions Adhere to OHSA requirements e.g., training, safety reps, administration, meetings Ensure
leadership and communication skills.
accurate records of vehicle inspections, repairs, and service history. Manage inspectors and coordinate with
accurate records of vehicle inspections, repairs, and service history. Manage inspectors and coordinate with
Business experience concerning customer liaison, Service Level/Contractual agreements, decision-making,
Business experience concerning customer liaison, Service Level/Contractual agreements, decision-making,