iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Infrastructure Services for a Journey Beyond Work.
We are seeking a Customer Service Engineer I responsible for providing high-quality customer service and technical support to our clients. This role you’ll do:
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
the Banking Industry is looking for a Systems Engineer to join their team This is a short-term contract
a global leader in the engineering industry is looking for a CAX VDI Engineer to join their team of professionals management / asset management). Defining specific engineering roles for VDIs matching their exact application (Crash Test simulation). Understanding global engineering resource demands and consulting / designing the performance as well as cost optimization. Defining self service requests in ServiceNow portals for VDI demands Incident and Change process for dedicated ITSM service. Upon demand willing to work on weekends (changes)
Paracon Engineering Lead "Join our conglomerate client within Financial Services as an Engineering Lead to success? Our client is seeking a visionary Engineering Lead to spearhead their dynamic team. If you're
Our client requires the services of a n Operations Engineer ( Senior) - Midrand/Menlyn/Rosslyn/Home management/asset management) Defining specific engineering roles for VDIs matching their exact application Crash Test simulation) Understanding global engineering (ItO) resource demands and consulting / designing e as well as cost optimization. Defining self service requests in ServiceNow portals for VDI demands Incident and Change process for dedicated ITSM service. Upon demand willing to work on weekends (changes)
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are looking to hire 5 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll to users while continuously striving to improve service quality and efficiency.
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What
accordance to required response time, quality and service delivery standards.