In Service Training For Public Management Jobs in Durban
Technical Account Manager Durban NEW
Futurelink Global Recruitment
eThekwini
is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: this is in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand and contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner on client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with recommendations on how to get the most from products/services Own proactive processes: host webinars, assist
share this job on whatsappSaas Consultant Durban North
Futurelink Global RecruitmentiLembe
client's product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with recommendations on how to get the most from products/services Own proactive processes: host webinars, assist clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's health scores Keep engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase such as Client Experience or Technical Account Management role IT/Tech related experience Experience with
Specialist Durban
Futurelink Global RecruitmenteThekwini
organisation. Proven hands-on experience owning/managing a HubSpot instance is a must to be successful Australia and/or USA a massive plus. Database Management Creating a data cleanness structure Restructuring rates and business revenue Process Creation and Management - Designing and implementing new processes and role) easier to manage the increasing capacity team-wide Report Creation and Management - Take ownership Experience working with and managing a HubSpot instance Proficiency in database management systems such as SQL
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