Join our dynamic team as a Remedy Release Train Engineer, where innovation meets impact At the forefront Town invites you to pioneer change and shape industrie s. Elevate your career with unparalleled opportunities technical alignment across platforms in line with ASOC service management strategy and principles Review and align cross-platform issues Deep understanding of IT Service Management (ITSM) principles and BMC Remedy platform platform. Proficient in facilitating Agile Release Trains (ARTs) and coordinating releases. Strong communication
Join our dynamic team as a IFS Release Train Engineer, where innovation meets impact At the forefront Town invites you to pioneer change and shape industrie s. Elevate your career with unparalleled opportunities technical alignment across platforms in line with ASOC service management strategy and principles Review and align
Cape Town is seeking a rock-solid Managed Services Engineer to join, their team of dynamic professionals professionals. Apply now As a Managed Services Engineer you will be required to operate in an environment that well managed, supported and in line with agreed service level metrics. Requirements: Tertiary Qualification 6 years of ICT organization provision managed services experiences Sound knowledge of system monitoring
is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town Town. If you have experience within the ICT Industry providing support assistance with hardware and software it an ideal opportunity for someone in the ICT industry looking for work-life balance. You will however eviewing tickets and requirements on Autotask Service Desk
ROLE PURPOSE The Field Services Engineer L2 (is the first point of contact for VodacomNexio users and Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information the customer's request in a timely fashion. The engineer provides desktop support, such as password or (3G), monitoring and tracking of all systems. The engineer will also play a key role in escalating unresolved unresolved customer problems, to a Level 3 engineer if it cannot be resolved. ROLE REQUIREMENT The logging
SERVICE DESK ENGINEER
The Service Desk Engineer is the first point of contact for clients and
or tickets and handling resulting incidents or service requests applying standard operating
procedures
full range of products and services offered,
applying agreed service level agreements leveraging
breach and ageing reports for tickets opened by service desk
-Identify gaps and short comings in the
the current processes, procedures, services and provide
recommendations for improvement
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in Durbanville. Responsibilities: Liaise with engineers to gather requirements and designs Preparing both Certificate or Diploma in Draughting from an accredited training institution RPO is a Specialist Recruitment Agency
is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town Town. If you have experience within the ICT Industry providing support assistance with hardware and software it an ideal opportunity for someone in the ICT industry looking for work-life balance. You will however Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Systems or engineering Min 3 years relevant working experience as a Field Service Engineer in the ICT
fashion apparel. We have a well-developed Shared Services structure spanning: International, IT, Finance for a SERVICE ENGINEER (NETWORK, VOICE & DESKTOP SUPPORT) at AVI LIMITED IT SHARED SERVICES in the Town. The purpose of the role is that the Service Engineer must provide users guidance, as well as first in-person request for technical support. The Service Engineer will take ownership of technical issues as document, track and monitor problems. The Service Engineer is tasked with complying with all of the policies