exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated motivated to provide excellent customer service? Do you also manage the hotel's reservations system, ensuring
displays, food, and drink service sequence as well as the overall standards of service in the C&B department line staff and POS charges Responsible for staff training to ensure compliance and competency, monitoring positively changing staff behaviour, delivery of service standards, ensuring guest satisfaction. Apply a and committed. Constantly work the floor during service times to test guest feedback, coach staff and remedy
displays, food, and drink service sequence as well as the overall standards of service in the C&B department line staff and POS charges Responsible for staff training to ensure compliance and competency, monitoring positively changing staff behaviour, delivery of service standards, ensuring guest satisfaction. Apply a and committed. Constantly work the floor during service times to test guest feedback, coach staff and remedy
Catering/Professional Cookery/Food and Beverage Services •1 year in Mass Catering Knowledge and Skills: Equipment and Methods •Knife Skills •Customer Service •Time Management Internal applicants should apply