We are on the lookout for an experienced IT Business Analyst for our logistics client, based in Durban experience in implementing new IT initiatives and business processes, as well as enhancements to existing can focus on identifying and understanding the Business Intelligence ("BI") requirements of closely with IT, management, operations and key stakeholders to understand and document business needs and system system requirements
partnership between Business needs and Technology delivery
Definition
Client Management
document user case narratives.
sible for implementing new IT initiatives and business processes, as well as enhancements to existing implementations.
industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: Our client, an Information consulting and services provider based in Umhlanga, is seeking a full-time, on-site Service Desk Coordinator clients. The Service Desk Coordinator will be responsible for coordinating service requests, managing customer REQUIREMENTS: Service Coordination and Operations Management skills Customer Service experience Knowledge correspondence. Apply here: https://www.datafin.com/job/service-desk-coordinator-onsite/ OR e-mail a Word copy
majority of our business is repeat business. ENVIRONMENT: A forward-thinking Managed IT Services Provider is understanding of the problem. Monitor assigned service board if applicable. Ensure all faults are progressed manner over the phone and via email. Effectively manage customer expectations with timeous updates & notes of all issue resolution activities within Service Tickets including time logs. Verify all necessary necessary information has been captured on the Service tickets prior to processing for billing. Verify all
Senior Business Analyst's in Durban This one is for you Our client in the Finance Industry is searching experienced Senior Business Analyst to join their team in Durban on a Hybrid basis. The Business Analyst will between our information technology capacity and our business objectives by supporting and ensuring the successful Responsibilities Define configuration specifications and business analysis requirements Perform quality assurance 10 years of relevant experience pertaining to business analysis, in an IT agile software development
ambitious family owned and run export trading business based in Durban. They have been in existence for subsidiary businesses in both the Seychelles and Mauritius. We are looking for a Technical Business Analyst defining project requirements aligned with both business and enterprise technical needs, we want you on and manage change requirements of low/medium risk and supporting specifications. Define and manage documentation storage for business continuity and visibility. Conduct pre-session research to understand Business Case motivating
We are on the lookout for an experienced IT Business Analyst for our logistics client, based in Durban experience in implementing new IT initiatives and business processes, as well as enhancements to existing can focus on identifying and understanding the Business Intelligence (“BI”) requirements of the company closely with IT, management, operations and key stakeholders to understand and document business needs and system system requirements Training of users Testing of new systems, enhancements or support issues Maintenance