As a preferred supplier to one of our blue-chip, retail, corporate clients based in the CBD, we are seeking to appoint an experienced Programme Manager, on an initial 12 month contract, to manage and execute a multi-year programme of strategic and operational online initiatives, from the opportunity
be responsible for managing inbound and outbound calls, directing calls to the appropriate departments
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
experience in scanning and indexing within a call centre back office environment Computer literate (MS
experience in scanning and indexing within a call centre back office environment Computer literate (MS
possess a qualification applicable to RE, have Call Centre or Sales experience, Retail Banking / Financial Banking/ Sales/ Insurance/ Customer Service or Call Centre experience. FAIS Regulatory Exam (RE5). Exposure
customer integration centre, warehousing and the customer).
transactions, and addressing various student and agent enquiries (student records and admin, financial
transactions, and addressing various student and agent enquiries (student records and admin, financial
forms part of a team within the Shared Services Centre, and is responsible for assisting with Hire to - 2 years' relevant experience in a HR Service Centre environment Proven proficiency in relevant payroll