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Inbound Call Centre Agent Jobs in Cape Town Region

Jobs 1-10 of 23

Inbound Client Contact Centre Administrator

Cape Town City Centre  R11 000 Monthly

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint.

  • Resolve a minimum of 30 telephone calls per strive to have zero lost calls per day.
  • To log all telephone calls received on the policy/claim
  • To always try and retain clients when they call in to cancel their policy.
  • Salary:


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    Call Centre Supervisor

    Cape Town City Centre

    motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing providing coaching and training to improve agent performance, and managing escalated customer inquiries. The pervise and manage a team of call centre agents.

  • Monitor agent performance and productivity levels
  • Provide ongoing coaching and training to agents to improve performance and customer service skills


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  • Client Contact Centre Service Administrator

    Cape Town City Centre  R11000 Monthly

    🌟📞 Join Our Dynamic Client Contact Centre Team! 📞🌟

    Are you ready to embark on you!

    Position Available: Inbound Client Contact Centre and Correspondence Administrator
    inbound calls and web touchpoints to deliver exceptional service

  • Resolve queries efficiently, aiming for a first-call resolution experience that leaves our customers into the Client Services inbound telephone queue and tackle a minimum of 30 calls per day like a champion


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  • Client Services Agent Cape Town

     The Legends AgencyCape Town Region  R18 000 to R22 000 + Com

    Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property seeking to compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele customer service to clients seeking to compare Estate Agents for selling their homes. The ideal candidate will support to individuals seeking to compare Estate Agent performance for selling their homes. 2. Assist customers industry, including an understanding of Estate Agent functions and performance metrics, is desirable


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    Client Services Agent B2c Uk R18 000 To R22 000 Com

     The Legends AgencyCape Town Region  R18 000 to R22 000 + Com

    Leading Estate Agent comparison site operating in the UK, specializes in analyzing extensive property seeking to compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele customer service to clients seeking to compare Estate Agents for selling their homes. The ideal candidate will support to individuals seeking to compare Estate Agent performance for selling their homes. 2. Assist customers industry, including an understanding of Estate Agent functions and performance metrics, is desirable


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    Team Leader Cape Town

     CareerboxCape Town Region

    managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and providing daily direction and communication to agents to ensure that daily and weekly targets are met to escalated customer issues from Agents Continually evaluate agent performance and conduct regular quality assurance checks of call and ensure processes and procedures are adhered to. Coach Agents on issues arising Authority • The job holder ensures that the team of agents follow the required instructions, company decision


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    Leasing Clerk R14 000

     West Coast PersonnelCape Town Region  R14 000

    Potential Tenants: Sourcing New tenants Dealing with agents (Sending cost sheets/arranging viewings) Sending inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets –


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    Clerk Century City

     West Coast PersonnelCape Town Region  R14 000

    Potential Tenants: Sourcing New tenants Dealing with agents (Sending cost sheets/arranging viewings) Sending inspection sheets to compare to. Fibre in the centre's (documents/arranging access/surveys/mailing) Email contractor/Lessee. Prepare Rent rolls for Bank/Agents Logging Eskom/City of Cape Town issue tickets –


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    Leasing Clerk / Rental Liaison

    Cape Town Region  R 14 000 Per Month

    • Sourcing New tenants
    • Dealing with agents
    • (Sending cost sheets/arranging viewings) sheets to compare to.
    • Fibre in the centre's (documents/arranging access/surveys/mailing) contractor/Lessee.
    • Prepare Rent rolls for Bank/Agents
    • Logging Eskom/City of Cape Town issue


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    Client Service Administrator

     Corporate PlacementsCape Town Region

    team. You will be responsible for answering calls, making calls, dealing with queries and complaints, updating years customer service experience within a contact centre is a must Able to speak, read and write (you will


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    Average Annual Salary

    for Inbound Call Centre Agent jobs in Cape Town Region
    R 156,000

    No. of Jobs added in the last week

    for this search.
    13