Inbound Call Centre Agent Jobs in South Africa
- Western Cape (1)
- Gauteng (1)
- Eastern Cape (1)
Customer service / support
- Old Mutual Mfc (10)
- Keith Ho Betxchange (4)
- Masa Outsourcing Ltd (4)
- Time Personnel (4)
- Bestmed Medical Scheme (3)
- Careerbox (3)
- Belmar Personnel (2)
- Catch Recruit (2)
- Clicks Group Limited (2)
- Corporate Placements (2)
- Permanent
- Last 7 days (17)
- Last 3 days (5)
Call Centre Agent Durban
Saflin Consulting Ltd
eThekwini
R10k - R15k As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
share this job on whatsappCall Centre Agent NEW
The Hr CompanyCentral Johannesburg
large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
Call Centre Agent Jhb - Central NEW
The Hr CompanyCentral Johannesburg
large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to all Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
Inbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Call Centre Agent R10k - R15k Durban Springfield R10k - R15k
Saflin Consulting LtdeThekwini
R10k - R15k As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Inbound Supervisor - Ho
Keith Ho BetxchangeSouth Africa
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company and efficiently. Customer Support: Work with all inbound channels to address customer queries and issues and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database
Inbound Supervisor Wynberg
Keith Ho BetxchangeSouth Africa
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company and efficiently. Customer Support: Work with all inbound channels to address customer queries and issues and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database
Centre Manager Rosebank
Outside CapitalJohannesburg
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Contact Centre Consultant NEW
Clicks Group LimitedRoodepoort
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer monitor inefficiencies and agent performance. Key Performance Areas: • To receive calls, mails, faxes and attend Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy. • Agent performance, time keeping To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing
Contact Centre Consultant Roodepoort NEW
Clicks Group LimitedRoodepoort
We are looking to recruit a permanent Contact Centre Consultant to work for United Pharmaceutical Distributors branch and will report to the Distribution Contact Centre Supervisor. Overall Objective: · To develop customer monitor inefficiencies and agent performance. Key Performance Areas: • To receive calls, mails, faxes and attend Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy. • Agent performance, time keeping To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing
Share on Facebook
Share on Twitter
Share on Linkedin