reservations consultant are responsible for all calls, reservations and quotations for all properties brands and products Maintain a high level of customer service Excellent written and verbal communication investigating and resolving customer complaints Promote and sell Hotel products and services using up-selling and be determined by the requirements of the Support Centre and will include late shifts to 21H00 and weekends
reservations consultant are responsible for all calls, reservations and quotations for all properties brands and products Maintain a high level of customer service Excellent written and verbal communication investigating and resolving customer complaints Promote and sell Hotel products and services using up-selling and be determined by the requirements of the Support Centre and will include late shifts to 21H00 and weekends
any requests they might have. Ensure excellent services is rendered and that the guests have a good experience accuracy of room rates
Due to the volume of CV's
through practice and study.
MINIMUM
spa/salon environment
applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade
applicable. Follow-up on any special requests, tourism service bookings and arrival times. Follow up on all trade