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Inbound Call Centre Customer Service Jobs in Cape Town City Centre

Jobs 1-10 of 33

Inbound Client Contact Centre Administrator

Cape Town City Centre  R11 000 Monthly

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder providing a first call resolution experience, while maintaining a high standard of customer service. They also br />

  • To be logged onto the Client Services inbound telephone queue and web touchpoint.
  • Resolve
  • Resolve a minimum of 30 telephone calls per day.
  • To respond to and resolve about 15 general/claim-related strive to have zero lost calls per day.
  • To log all telephone calls received on the policy/claim


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Call Centre Supervisor

Cape Town City Centre

motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.

Responsibilities:

Call Centre Agents

 FreerecruitKloof Street

Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .


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Call Centre Agents

 FreerecruitDurbanville

extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .


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Call Centre Agent

 FreerecruitKloof Street

related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .


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Customer Service Manager

Cape Town City Centre

exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion

Job Description:

As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:

Drive and execute the customer experience strategy of the business

Work consistent, and exceptional customer experience.

Customer Service Agent (cpt) NEW

Cape Town City Centre

procedures as and when required;

  • Assist customers when there are flight disruptions and/or canc Supervisor on duty;
  • Provide professional Customer service at all times.
  • RE cellent understanding of delivering great customer service;
  • Excellent written and verbal command ctice good time management;
  • Customer focused and service orientated.

  • APPLICATION


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    Call Centre Agent - 3 Month Contract

    Bellville

    to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible pharmaceutical products, tracking orders, and ensuring customer satisfaction.

    Key Responsibilit Responsibilities:

    • Make outbound calls to existing customers to upsell pharmaceutical products.
    • Provide
    • Provide product information and answer customer inquiries.
    • Process orders accurately and orders and ensure timely delivery.
    • Maintain customer records and update databases as needed.
    • Meet


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    Call Centre Agent Month-to-month (western Cape) NEW

    Bellville

    We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team engage with customers and drive sales.

    Key Responsibilities:
    - Conduct outbound calls to customers to promote products and services
    - Provide exceptional customer service by addressing inquiries opportunities
    - Maintain accurate records of customer interactions and transactions

    Requirements:
    Call Centre environment, receiving inbound calls
    - High energy levels


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    Tech Support Customer Service Representative

    Cape Town City Centre

    respond to the customers’ needs with helpful solutions, delivering a high-quality service

  • Apply empathy and patience when dealing with irate customers
  • Apply excellent listening skills and probing information to resolve the query
  • Ensure customer call backs to provide an update on the progress of of the query
  • Ensure first call resolution on customer queries
  • Strive for excellence with >Passion for customer service & must enjoy problem solving & exceeding customer expectations
  • Experience


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    Average Annual Salary

    for Inbound Call Centre Customer Service jobs in Cape Town City Centre
    R 156,000

    No. of Jobs added in the last week

    for this search.
    6