Support Engineer is wanted by a dynamic Internet Service & Network Specialist to join its Durban division and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions follows up on escalated calls to ensure completion and feedback. Maintain service and quality levels according standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues
possible prescription while providing excellent service to policy holders and business partners in respect deferred days and possible prescription. Work outbound call on vehicle claims in excess of 100 days old (will related administration related to claims. Customer Service - Ensure that the principles of TCF are embodied assessment process/decision. Provide excellent service to policy holders and business partners in respect providing supportive input to Customer Experience with regard to customer complaints. Liaise with policy
possible prescription while providing excellent service to policy holders and business partners in respect deferred days and possible prescription. Work outbound call on vehicle claims in excess of 100 days old (will related administration related to claims. Customer Service - Ensure that the principles of TCF are embodied assessment process/decision. Provide excellent service to policy holders and business partners in respect providing supportive input to Customer Experience with regard to customer complaints. Liaise with policy
repeat business. ENVIRONMENT: A dynamic Managed IT Services Provider in Durban is in search of an accomplished Interaction Documentation and Reporting Email hosting services. Voice and video data management. Documentation the stability of the core network. Engaging in on-call rotation shifts 24/7 or whenever necessary. Identification Networking Experience Experience Administering cloud services Windows Server Administration and Support certification industry standard software products in support of customer environments. Advanced: VMware VCP (VMware Certified
Your role will entail acquiring new customer contacts, defining customer requirements, providing technical converting prospective customers into active customers. You will positively manage customer relationships while excellent service within a repeating customer base and have experience acquiring new customers. REQUIREMENTS: Proven track record of excellent service within a repeating customer base. Strong administrative, organizational communication skills. Ability to acquire new customers. Highly discipline, independence and self-management
Your role will entail acquiring new customer contacts, defining customer requirements, providing technical converting prospective customers into active customers. You will positively manage customer relationships while excellent service within a repeating customer base and have experience acquiring new customers. REQUIREMENTS: Proven track record of excellent service within a repeating customer base. Strong administrative, organizational communication skills. Ability to acquire new customers. Highly discipline, independence and self-management