Call Centre Consultants. The ideal candidates for this positions are: school leavers/students/junior & Afrikaans Ability to work shifts The post Call Centre Consultants appeared first on freerecruit.co
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
Strong sales experience (critical) 3- 5 years Call Centre experience e-Commerce / Chatbot experience (advantageous)
be responsible for managing inbound and outbound calls, directing calls to the appropriate departments
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
clients via an inbound line and provide responses to general inquiries. Answer incoming calls and promptly and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
clients via an inbound line and provide responses to general inquiries. Answer incoming calls and promptly and resolve customer issues. Maintain detailed call logs and generate reports as needed. Assist frustrated
/>1. Telephone reception: Answering and diverting calls, assisting customers and trading partners, general
/>b) Capturing invoices (creditors and other)
c) Capturing all other daily transactions
d) Stock
inbox, and correspondence Prioritizing meetings and calls across multiple time zones Arranging travel and experience in a similar capacity, working alongside a C-suite executive member/ the MD or CEO If you have
inbox, and correspondence Prioritizing meetings and calls across multiple time zones Arranging travel and experience in a similar capacity, working alongside a C-suite executive member/ the MD or CEO If you have
by discussing client requirements either via call centre or over e-mail advising on suitable options in