analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
(Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer course focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that the Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and training methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Mathematics minimum symbol C (Not Maths Literacy) English minimum symbol C Desired Experience: We are
experience working in one of the leading economic centres of the world where you can also get to experience
experience working in one of the leading economic centres of the world where you can also get to experience
position:
Join "Hey Teacher Learning Centre" and create a fun and exciting online classroom