Inbound Call Centre For Mtn,cell C, Telcom And Vodacom Jobs in South Africa
Inbound Client Contact Centre Administrator
Masa Outsourcing Ltd
South Africa
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
share this job on whatsappCall Centre Agent Durban
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Call Centre Agent NEW
The Hr CompanyCentral Johannesburg
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
Call Centre Agent Jhb - Central NEW
The Hr CompanyCentral Johannesburg
Afrikaans A large Food Manufacturer requires an Contact Centre Agent to deliver excellent customer service to Requirements : Grade 12 certificate At least 2 years' Call Centre experience is an advantage Completely fluent English and Afrikaans – both written and spoken Call Centre/Customer Service qualification preferred Be able
Inbound Supervisor - Ho
Keith Ho BetxchangeSouth Africa
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company and efficiently. Customer Support: Work with all inbound channels to address customer queries and issues and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database
Inbound Supervisor Wynberg
Keith Ho BetxchangeSouth Africa
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company and efficiently. Customer Support: Work with all inbound channels to address customer queries and issues and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database
Call Centre Agent R10k - R15k Durban Springfield R10k - R15k
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Communication Centre: Support Manager - Rosebank
Outside CapitalJohannesburg
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
C Grade Security Guard Market Related
Desco Electronic RecyclersKempton Park
Regulatory Authority) valid certificate for Grade C or above. Must have Firearm Competency (Handgun and
Parts & Accessory Technical Support Consultant- Parts Distribution Centre Market Related
Haval Motors South AfricaSouth Africa
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
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