Inbound Call Centre To Start In 2013 Jobs in South Africa
Customer service / support
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- Keith Ho Betxchange (4)
- Masa Outsourcing Ltd (4)
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Inbound Client Contact Centre Administrator
Masa Outsourcing Ltd
South Africa
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
share this job on whatsappCall Centre Agent Durban
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Inbound Supervisor - Ho
Keith Ho BetxchangeSouth Africa
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company and efficiently. Customer Support: Work with all inbound channels to address customer queries and issues and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database
Inbound Supervisor Wynberg
Keith Ho BetxchangeSouth Africa
The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company and efficiently. Customer Support: Work with all inbound channels to address customer queries and issues and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database
Call Centre Agent R10k - R15k Durban Springfield R10k - R15k
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Centre Manager Rosebank
Outside CapitalJohannesburg
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Communication Centre: Support Manager - Rosebank
Outside CapitalJohannesburg
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Parts & Accessory Technical Support Consultant- Parts Distribution Centre Market Related
Haval Motors South AfricaSouth Africa
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
Client Administrator Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Customer Care Agent Wynberg
Keith Ho BetxchangeSouth Africa
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be and behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
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